*Open Box, Closeout, Discounted and Club Pricing Orders do not apply to the Size Exchange Program

No Hassle Size Exchanges

When you receive your Arai or Shoei helmet and you feel it is not the right size we will pay for the shipping to send the helmet back to our warehouse and also we will pay the shipping back to you. We will do this one time at no charge. Please contact our customer service at (877) 837-0047 and we will get a prepaid label to you for the return. Shipping will be Ground Service. This size exchange program is only available when you purchase an Arai or Shoei Helmet on HelmetCountry.com. Helmet must be in brand new unused condition. This service is available for 30 days from the date of purchase. Buy an Arai or Shoei Helmet from us worry free.

Returns

If you are not completely satisfied with your new Arai or Shoei Helmet. Please contact our customer service for a return authorization number, You can send back your Arai or Shoei Helmet in brand new unused condition 30 days from the date of purchase, You will be responsible for the shipping charges to us. We will refund your purchase less the actual shipping charges it cost us to send you the product. We will issue you a merchandise credit for the cost of the shipping we deducted from your refund. You do not lose and money when buying an Arai or Shoei Helmet from us.

*Open Box, Closeout, Discounted and Club Pricing Orders do not apply to the Size Exchange Program